Shipping + Returns
We currently offer a flat rate of $14.99 to ship to the contiguous United States.* Any additional duties, customs and/or taxes are the responsibility of the receiver/customer upon arrival of their package.
*Excludes Alaska, Hawaii, Puerto Rico and some remote areas or military bases.
Please note remote area deliveries may experience longer shipping times.
Our fulfillment team tries their best to turn your order around within 2-3 business days; however, from time to time order volumes are high and can cause backlogs in processing orders. We always strive our best to get your order shipped out in a timely fashion.
If you are unhappy with your products for any reason, we are happy to accept returns within 30 days of purchase. Once we have received the product back, the return will be refunded in the original method of payment. Shipping fees will be deducted from your refund. Please Contact Us to begin the return process. Please note that if you are unhappy with the colour or the size of the product upon arrival, we will be happy to exchange or refund at this time (prior to washing).
In the event of a return, shipping, international shipping and duty charges are non-refundable. Please note that you will have to cover the return shipping cost. You may incur a handling fee.
The following items CANNOT be returned:
- Individual items purchased as part of a set
- Items that have not been postmarked within the 30 day window
- Free gifts or promotional items with a retail value
- Gift Cards
- Fabric Face Masks
- Decorative Pillow Covers
If you're wanting to exchange your product send us an email at email@example.com or give us a call at 866.304.4291 to get the process started.
Should you have any further questions, Click Here to contact our Client Care team.