Shipping & Returns

Products

Sheets

What's the difference between Percale and Sateen sheets?

How do I care for my sheets?

How deep is the pocket on your sheets?

Are your sheets OEKO-TEX certified?

Do your sheets wrinkle?

Will my sheets soften after I wash them?

Orders, Shipping & Returns/Exchanges

Orders

The billing/shipping address I entered on my order is wrong, what do I do?

I cannot log into my account!

What methods of payment do you accept?

Will I be charged sales tax?

How can I cancel my order?

Shipping

What are the shipping rates?

When is my order shipping?

If an item on my order is Backordered, when will my package ship?

My order has not shipped yet, can I add something to it?

Returns/Exchanges

What is your return policy?

What is your exchange policy?

What if I return my entire order without the free gift?

International Orders

Do you ship internationally?

Size Chart